Mainstay Suites Texas Medical Center/Reliant Park Guest Reviews
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Write a review
Irving Wed, 1 January 2025
Exceptional
Liked: Proximity to md anderson hospital
Disliked: Taking towels to laundry
Jeffery Wed, 1 January 2025
Exceptional
Jason Sat, 28 December 2024
Exceptional
Daniel Tue, 17 December 2024
Very good
Liked: Location is close to the medical center and they have the free transportation to all the medical center.
Disliked: Hair dryer
Ronnie Mon, 16 December 2024
Very good
Alex Mon, 25 November 2024
Pleasant
Robin Sun, 17 November 2024
Would not stay again
Liked: Inside room
Disliked: My room smelled terrible and roaches
Sandra Fri, 15 November 2024
Disappointed. Problems arise but be...
Liked: Close to MDANDERSON for appt. Shuttle service was efficient and pleasant.
Disliked: Extensive mold on curtains hanging over in ac unit in room. Terrible mold related smell. No offer to address issue when reported after check in. No options available to move rooms or a different hotel available. Reported again with pictures at check out because no one came to look at or deal with issue. Asked to see management - told unavailable due to a meeting (in the room next to the lobby.) sent email with photos to manager but received no response. $165+ for a night and now sick from moldy environment. Was in Houston for cancer treatment follow up appt.
Susian Fri, 15 November 2024
Excellent and relaxing
Liked: Place was excellent great staff
Wendy Sat, 2 November 2024
Comfortable stay
Liked: Large apartment like suites
Disliked: Elevator needs updating