MainStay Suites Springfield IL Guest Reviews
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3.5 miles from Springfield centre |
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Luis Fri, 28 March 2025
took more than 10 minutes...
Liked: nothing was good here
Disliked: took more than 30 minutes to get my room even though i had reservation done, rooms had roaches and was dirty. they made me pay again even though i booked through this site.
Alisha Mon, 3 February 2025
Very good
Harsh Sun, 19 January 2025
Not trying to be Bi**hy
Disliked: I usually dont write reviews, and i dont like to be karen, but i had to write it because it was a bad experience at the hotel. They didn't give us the room we booked. The heater/ac was malfunctioning. It was cold as hell in the morning, even though we set the heater to 75.
Magness Tue, 10 December 2024
Booked a king for 3...
Shalaina Wed, 4 December 2024
Horrible I left. I wish...
Disliked: Upon arrival, unsure of whether a a room was available. The first room assigned had no mattress and wasn't made up. Garbage and laundry on the floor. The 2nd room roaches crawling on the door and wall. I asked for a refund and the front desk person said he was unable to accommodate without the manager. I never received a refund, and the GM has still not returned my call. People were smoking crack outside the door of the entrance, the worst experience of my life. I will never go back.
Ida Mon, 2 December 2024
Very good
Shawn Fri, 1 November 2024
Good
Michelle Wed, 11 September 2024
Exceptional
Darryll Tue, 3 September 2024
Good
Dion Thu, 22 August 2024
Overall the stay was good...
Liked: The staff was all very friendly and helpful. The were very knowledgeable about the area and the events happening that weekend with the state fair.
Disliked: In my room I saw mold on the wood bed frame and the room had a mold/ wet smell. I also saw several roaches in the bathroom.