MainStay Suites- Kansas City Overland Park Guest Reviews
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4.8 miles from Overland Park centre |
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Logan Fri, 15 November 2024
Exceptional
Liked: Staff here are all great. Rooms are well equipped (full size fridge, dishwasher, FULL SIZE microwave, 2 burner stove) for longer stays. The location, price, and amenities are an exceptional value here. I had two maintenance issues and both were resolved promptly. For what this hotel is, it is perfect.
Disliked: Rooms are a bit dated and may have an issue or two, hotel allows dogs (a negative in my book as someone with allergies), but neither are serious issues.
Steven Thu, 14 November 2024
Bad
Disliked: The hotel canceled our reservation without informing us. So we arrived to find out there wasn’t any rooms available due to being overbooked. Luckily we found a room at another hotel.
Debra Mon, 11 November 2024
Very poor
Liked: Nothing. Smelled like pot in the halls and dirty.
Disliked: Had some cosmetic issues! Looks like they need a make over! Big time!
Jeri Fri, 1 November 2024
We needed a place that...
Liked: It was convenient for our short stay. The resident were friendly along with staff. The male night clerk was a little weird but we didn’t have to deal with him too much. I’m thankful they take dogs.
Disliked: A lot of smoking both weed and cigarettes. People did not clean up after their pets even though they had a station with bags and trash in full view.
Tiffany Sat, 28 September 2024
We won't ever stay at...
Liked: The location was decent..it seemed like a decent neighborhood.
Disliked: Only 3 pillows on the bed and front desk said they had no extras..the bed didn't have a BLANKET on the bed, they had 2 white flat sheets. The bathtub didn't hold water, it leaked at a fast rate so I had to leave the water running. The fridge which was in the room, had an ice maker with no lever to shut it off, so the ice was slamming into the freezer all night. We didn't get any sleep.
Shaniko Fri, 13 September 2024
Exceptional
Liked: The place is warm and welcoming. The manager is very nice and went beyond to help me and my family
Jason Tue, 10 September 2024
Exceptional
Liked: Everything. This place is awesome!!!
Shawn Wed, 4 September 2024
Good
Daphne Fri, 30 August 2024
Superb
Liked: Property Manager was very helpful and polite.
Floria Sat, 27 July 2024
Bad
Disliked: Unfortunately the Hotel was overbooked and didn’t tell me or notify booking at all, so when I showed up I got turned down and had to find a new Hotel. It was prepaid and took a while to get my money back so it caused quite the inconvenience. They should have notified me and canceled in booking, but that didn’t happen. So it was quite stressful for me.