MainStay Suites Houston NASA/Clear Lake Guest Reviews
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Cg76 Fri, 14 March 2025
Don't stay here
Liked: I liked that it was separate rooms and it had a kitchenette.
Disliked: I didn't like that it's basically ran by teenagers and the manager was never there to handle the problems that we had with our room. We got a room for 5 nights and the first night we were there the toilet ended up leaking water all over the floor and out to the carpet. We told them the next morning and they said they would get someone out, 6 hours later I had to complain again and they finally got maintenance to come fix the toilet but that's all he did. So we had to stay in a room with wet, smelly carpet!!! Because they were full! Then when I finally did talk to a manager she said she could only give me 5% of each night back on my card, which only came out to be $13 dollars total!!!!
Tezino Fri, 14 March 2025
Poor
Liked: It was a great area.
Disliked: The sheets were dirty and had stains all over them. The towels were also stained. The room wasn't bad but it wasn't the best.
Jaime Fri, 14 March 2025
Superb
Lindsay Wed, 19 February 2025
Good
John Sat, 25 January 2025
Good
John Sat, 25 January 2025
Good
John Sat, 25 January 2025
Good
Jose Wed, 22 January 2025
Very poor
Kristina Tue, 21 January 2025
Not as nice as the...
Liked: The bed was super comfortable. And it was pretty spacious
Disliked: The floor was peeling up around the bathtub which was very dirty. The toilet kept running all night. There was a roach in the coffee pot. It’s very outdated and needs remodeled bad. And the smell was a bit awful. Luckily we didn’t stay in the room but only to get dressed and sleep.
John Sun, 5 January 2025
Good