Bad

Disliked: Customer service was terrible. I asked for the manager to call me back and when I called back to follow up I was told they were really busy that day. Customer’s apparently don’t come as a priority.

Exceptional

Liked: Extremely friendly staff. Very clean! We’ll work the price and had a nice game room/arcade room! Will choose this facility again when I am in the area.
Disliked: I wish they had more to offer at the complimentary breakfast. Food was still good just not much to choose from.

Exceptional

Exceptional

Pleasant

Liked: Pool game room and location
Disliked: Needs some updates and cleaning in the rooms

Disappointing

Disliked: Room needs updates, main concern cleanliness

Superb

Bring your own pillows and...

Liked: It was close to the Hershey arena
Disliked: The pillows were incredibly small, like 18 inch squares. I have bigger pillows in my sofa. Also the towels were dirty and I had to ask for clean ones.

Superb

Liked: Location