MainStay Suites Dubuque at Hwy 20 Guest Reviews
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5.0 miles from Dubuque centre |
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Edward Tue, 11 February 2025
We will NOT be staying...
Liked: It was easy to get to.
Disliked: The old refrigerator made noises all night. The TV looked like it could fall off the hinges at anytime; very unstable. The bed was hard and had plastic sheets; NOT comfortable at all. Both staff members we dealt with were very hard to understand their India accents and would not speak up for us to hear. They were NOT cooperative regarding our bill. After mentioning we would call the police, we finally got an invoice printed, but the amount showed $0. We paid ahead of time for the room; it did not show on the invoice. We won't be booking with outside booking companies because it is impossible to know if the staff are Americans or foreigners. This was the 2nd time we booked through a booking co and feel we were over charged on our room.
Sara Mon, 10 February 2025
It was ok for a...
Liked: Space of the room
Disliked: Kitchen area was dirty. Old appliances. No coffee during breakfast . They wouldn’t provide a receipt
Lemay Tue, 28 January 2025
Very poor
Disliked: It is not clean kept up property.
Alan Sun, 17 November 2024
Great value for money.
Liked: Great value for money.
Eric Wed, 6 November 2024
Good
Liked: Great value and location.
Disliked: Could be a little cleaner.
Linda Mon, 4 November 2024
The location has been good...
Liked: It is usually quiet; checking in and out has always been quick and easy. It met our needs for this visit to Dubuque. We have stayed here several times and would book here again.
Disliked: No complaints
Jeralynn Mon, 4 November 2024
We would definitely return! Great...
Liked: The room was nice. The staff were excellent and kind and great to interact with. They accept dogs.
Disliked: The breakfast should be a bit better. We chose to skip it.
Woodruff Sun, 3 November 2024
Good
Jill Wed, 30 October 2024
We had a nice stay....
Liked: The breakfasts were nice. They offered Eggs, French toast sticks and sausage one morning and biscuits and gravy, scrambled eggs the next day. The woman in charge of breakfast was pleasant and kept things fresh, Clean, and hot.
Disliked: We had a drawer missing in the bathroom, the toilet kept running and the chain had to be jiggled to get it to stop. The ac/heat display was not readable
Natasha Mon, 28 October 2024
I will stay again
Liked: Very clean bed was comfy