MainStay Suites Detroit Auburn Hills Guest Reviews
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1.5 miles from Auburn Hills centre |
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Therese Mon, 17 February 2014
We had a great stay. Friendly staff; free hot breakfast; the room was spacious and clean.
Terrence, Goulais River ON Mon, 23 September 2013
Had a great stay! They were under renovations but did everything to make our stay remarkable. The newly renovated room we had was beautiful and very clean. Will certainly stay again.
Nakhia Fri, 18 October 2024
Depends takes almost 3weeks to...
Liked: Nothing
Disliked: Everything
Marcus Sun, 13 October 2024
We left out of this...
Liked: We took a look around, inspected the room, and determined that it didn’t meet the standards of whatwas promoted online. It felt like we were catfished. Truly false advertising.
Disliked: Where do I begin: the carpet looked like a fresh crime had been committed (CSI worthy), the smell matched the carpet. The sheets looked stained, pillows had no fluff, and the mattress looked like it was picked up from off the side of the road. The Heat/AC unit stayed on to where the digital setpoints could not be adjusted so it was extremely cold. This was supposed to be a surprise for my wife so it feels like I let her down. The decision to pick this hotel for a surprise was an epic fail.
Yakeena Sun, 29 September 2024
Good
Sandy Mon, 9 September 2024
very easy pleasant stay
Liked: large room, full kitchen, good value, very friendly staff on check in
Disliked: sticky floor
Christen Thu, 5 September 2024
Superb
Carla Tue, 20 August 2024
Would not stay again due...
Liked: Price was decent
Disliked: It was dirty. Floors were not vacuumed or swept. Crumbs and dirt on floors. Hardly ever staff at desk. Two staff members outside telling one customer that they had bedbugs and roaches. Not a desirable thing to hear from staff after staying there for two nights already. Was disgusting
Loretta Sun, 11 August 2024
Bad, bad, bad
Liked: The speed with which staff responded.
Disliked: The whole hotel was dirty, worried about bringing bedbugs home
Susan Tue, 6 August 2024
My friends said the bed...
Liked: The woman (Corrina) at the front desk was helpful and pleasant.
Disliked: I used the pull out bed. The sheets were all wrinkly and I wasn't sure they were clean. There was a puddle of urine in the elevator. There was a partially-used bottle of hair conditioner on the sink.
Karen Tue, 6 August 2024
Superb
Jiri Wed, 31 July 2024
Very good
Liked: Clean and nice temp thanks to AC.