MainStay Suites Brentwood-Nashville Guest Reviews
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1.1 miles from Brentwood centre |
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Abderrezzaq Mon, 24 March 2025
Very good
Alissa Wed, 19 March 2025
Bad
Lockett Sat, 8 February 2025
Very poor
Anita Mon, 6 January 2025
Comfortable but dated hotel. Needs...
Liked: Location. Clean. Great staff! Comfortable beds. Price with Bookings.com.
Disliked: Lack of kitchen utensils and old pots and pans1 full size glass. 1 tiny glass.
Daniel Sun, 15 December 2024
Superb
Liked: I would stay here again!! It was a very clean place that is pet friendly & they never had a problem with my Doberman.
Disliked: Location was great. I left my trailer behind my jeep all the time with no lock on it.
Texasjb Tue, 26 November 2024
Privacy Concerns
Liked: Overall facilities and staff were okay.
Disliked: Hotel policy mandates to photocopy and retain the information on your driver's license. This is contradictory to all website information, including that of Choice Hotels (parent company) which states only having to show identification upon check-in. This leaves the traveler in a virtually untenable situation. They now possess and retain a trove of personal information without competent security protocols. I will never be subjected to this deceptive and invasive policy again.
Douglas Sun, 17 November 2024
I’m sure there are mutch...
Liked: The location was in a very nice area.
Disliked: The room card swipe lock on an exterior side door was broken and the door was not secured. The pillows were all fluff with no support. The room was very worn with mismatched paint covering repairs. The walls were thin allowing external noise to penetrate. The wall unit heater/ac unit was very loud.
Rhonda Mon, 11 November 2024
Pleasant
Liked: The guy at check in was great friendly and efficient. The two staff at checkout also pleasant and friendly.
Disliked: No TV remote, broken lamp, toilet running off and on, mis-matched paint color on wall patch, people outside talking at night, needed a blanket but none in room, spacious room and great location but overall feel of the room was definitely subpar relative to other choices.
Camilea Mon, 21 October 2024
It was good for what...
Liked: The Staff was amazing
Disliked: They need to make the room look better .. the tub was patched with a different color the bathroom door was horrible to pull closed the trim damaged the kitchen sink was horrible looks someone glued it together.. I would stay definitely needs a remodel on few things in the rooms . Whoever is the maintenance repair person needs a new hobby.
Bishop Sun, 13 October 2024
Our stay was horrible!
Liked: the staff were friendly
Disliked: Our room was supposed to be a double suite. We were given a room with a queen bed and a pull-out couch. The hotel was supposed to be no smoking, however the lobby and hall smelled of stale cigarette smoke and there was someone actively smoking in the room next to us. There was mold on the ceiling. The floors were dirty. The bathroom door would not close. The coffee in the lobby in the morning was so bad, it made a member of our family physically ill.