Wonderful visit. Very clean hotel and room. Excellent staff and customer service. Definitely recommend staying here. Great room for the price! Valet service, baggage help, front desk, all great service! Great location, close to everything.

Liked: Very nice room and excellent staff.
Disliked: The bathroom could use a lighted makeup mirror.

Nice place to stay. Friendly staff - very helpful. Close to the House of Blues - you can't walk there though, you must take a cab or their shuttle bus.

Liked: Great hotel; great people; bartender Kyle is the best.
Disliked: None.

What an amazing place to stay. Spacious rooms (we had a great corner suite), within easy walking distance to all that is "happening" in Dallas. We will definitely stay there again!

Nice location, but bring your...

Liked: My room was not ready until 6 pm. I was told they would call me when my room was ready, and they did not. I had to badger them to stay on their radar. When we got a room there was one single towel, and no washcloth. I requested more towels that evening and they did not arrive. I called the next morning to request towels again, and they said they’d send towels right up. I called an hour later, and asked the status of the towels and was told that it had only been an hour since my request. This obviously made me mad since my original request was the night before. I expressed my anger and got the towels immediately. They cleaned my room that day, took the dirty towels….and NEVER returned with clean towels. I would never stay here again because of the staff.

Great for price paid

Liked: Nothing

Recommend!

Liked: Central location, close to everything and 2 blocks from tram station. Room large with comfortable bed.Great views from 22nd floor. Cool Dallas history of the building.
Disliked: Nothing!

Great location and good value

Liked: Great, central location. Old school charm
Disliked: No complaints

Good

Exceptional

Painless

Liked: Quick and easy
Disliked: Late night street noise

Passable

Exceptional

Liked: The customer service. The location was close to anything you would need. The large screen on the AT&T building could be seen from my room. I enjoyed a movie from the comfort of my room.