Exceptional

Exceptional

Pleasant

A great location and vibe,...

Liked: Always a great staff, from Lucas to everyone.

Amazing stay in the heart...

Liked: The location was outstanding - perfect to walk everywhere - Empire State, Times Square, the High Line, Broadway! The staff were so welcoming and we had a lovely surprise on my partner’s birthday a bottle of Prosecco and a card! The hotel has a great relaxed but luxurious vibe and it was perfect to relax in the long area with a drink and a bite to eat after a long day of visiting. There are great restaurants nearby for Korean specialities but also every other kind of food. The free tea and coffee and the welcome drink all very much appreciated.
Disliked: Having to leave !

Perfect

Liked: Really great hotel. Fantastic location with good access to all of Manhattan. The room was lovely - comfy bed, good shower, very little outside noise despite being on a relatively low floor (3rd). All the staff, in both the hotel and the coffee shop in the reception area (excellent coffee) were really nice and couldn't be more helpful. Overall, highly recommended.
Disliked: Nothing, it really was great

Thank you so much for...

Liked: The aesthetics of the hotel are wonderful; lots of character. The staff was very helpful - we were able to check in very early at 1pm, they gave an orientation at check-in, brewed free tea, and held our bags at no extra charge on the last day. The location is also fantastic.
Disliked: The restrooms of the room we stayed in had some cutout windows going into the main room so you can see throughl unnecessary and can be awkward for some guests.

Really welcoming hotel in central...

Liked: Great hotel in central Manhattan, coffee shop and bar downstairs had a good vibe & the free wine & filter coffee was a really nice touch.Room wasn't huge but that's to be expected in New York, lighting in the bathroom could've been slightly brighter & more storage would have been helpful. But these are just minor critiques, would happily stay here again.
Disliked: Nothing

Very good