It was okay

Liked: Traditional and unique
Disliked: It was noisy most part of the night.

Superb customer service from young...

Liked: Lady on reception was fantastic and very helpful, I'd booked the wrong dates twice.... She went above and beyond to make sure we still got the same deal including the agreed price of an upgrade to a suite. Very friendly and very helpful more hotels need people like this 👍5 stars 🌟
Disliked: Nothing not to like here

Good

disappointing and not worth four...

Liked: good location. the original building is lovely
Disliked: there was nothing "deluxe" about our room. corridor needed a good hoover. staima on window sill, dust on headboard, filthy toilet seat, damp above shower. despite having a tray with glasses and ice bucket no water provided which is a basic.... apparently if you are in a suite you get it. no biscuits either. unless you are in a suite your room is in modern extension. food ridiculously priced in bar.

Exceptional

Disappointing, the hotel is tired...

Liked: Convenient location
Disliked: The bathroom was mouldy, paint flaking off the bedroom ceiling. Breakfast was cold and pastries were hard.

Great hotel in quiet location

Liked: Friendly staff. Lovely quiet location and room. Excellent breakfastLovely big room and large ensuite. Well furnished and had everything you need for a comfortable stay.
Disliked: Bed was quite hard

Would most certainly go back,...

Liked: Our room was spotlessly clean, just a little tired looking. Dinner was very good, beautifully presented a little warmer would have been preferable. Unfortunately we had to wait for over 30 minutes for our main course to arrive.
Disliked: Warmer main course would have been good and less of a wait time. We were surprised at the length of time we had to wait considering that there was only 3 people in the dining room that night. This lovely old hotel clearly needs more staff.

Exceptional