Superb location. Great value.

Liked: Amazing location and a nice comfortable hotel to stay while exploring one of the UK’s best spots.

Great location would stay again

Liked: Really central to everything lovely staff very clean.
Disliked: Does need updating but didn’t spoil our stay bed was comfortable. Can’t comment on food as we are out during our stay

Pleasant

Liked: The location is excellent for Chester City centre.
Disliked: The room was a little tired and would also benefit from opening windows to freshen up.

Exceptional

Liked: Great city centre location, ideal for tourists. Fantastic breakfast and helpful staff
Disliked: Everything was perfect

Value for money but could...

Liked: The staff were nice and the room was nicely decorated
Disliked: The room was dirty, spoons for coffee were sticky and hadn’t been washed. The room was slightly run down and needed a hoover properly. The water taps that were available outside the rooms were broken.

Good stay with a couple...

Liked: The hotel is located in the middle of the city so great for visiting all the attractions and restaurants. The room was big and the bed was comfy.
Disliked: There was no hot water on the morning we left. This is the second time we’ve stayed at the hotel and the second time we’ve had a false fire alarm

Good

Liked: Staff were brilliant and extremely helpful.
Disliked: Rooms are tied

Very good

Liked: Very central. Great location. Comfortable rooms.

pleasant

Liked: changed room was very good
Disliked: first room allocated was very poor