Disappointing

Liked: The room was extremely small and the bed wasn't comfortable

Good

Liked: Room and ensuite bathroom very spacious but decor several years old and quite jaded. Room was very comfortable.

Exceptional

Liked: Super location for my theatre visit. The staff were really friendly and helpful on reception. The room was really good and had everything necessary for my stay. Breakfast was good though I prefer a buffet breakfast.
Disliked: Nothing to say here

Wouldn’t return.

Liked: The HVAC equipment was extremely loud outside the room for the majority of the night. After getting back at around midnight it was too late to do anything about it then. There was no hot water in the morning for a shower, so a cold wash in the sink was all that was available. The hotel was clean and comfortable, just a shame that the room was so loud during the evening.

Very Disappointed except for afternoon...

Liked: The location and afternoon tea
Disliked: The room very dated from the room which was shown when booking very disappointed. It was our 49th anniversary so you can imagine how disappointed we were. The bar was very limited and no draught beer at allbreakfast was only lukewarm no orange juice at all, which is usually a standard thing at breakfast.

Very good

Bad

Bad

Liked: Bad experience from bad to finish if I listed everything be here all night staff rude no facilities open, food disgusting room very dirty and upkeep I would avoid this hotel unless you want to be very disappointed

A great place to stay...

Liked: Great location for exploring Staff very friendly and helpfulBreakfast was delicious and set us up for a full day outBed very comfortable
Disliked: Room would benefit from a little refresh: furniture worn/dated decor/tiles in bathroom missing grout/sealan etc