Very good

Excellent value for money would...

Liked: Breakfast was lovely and the staff were all really helpful and friendly, the kids especially liked swimming this morning
Disliked: We was quite a way from reception but that was only a very small inconvenience

Enjoyable and relaxing stay at...

Liked: I really enjoyed my stay at the Macdonald Craxton Wood Hotel. The room was clean, spacious and comfortable. I slept really well. I visited the swimming pool which was warm and the changing facilities were clean with free lockers. Breakfast in the morning was very tasty with friendly service from the staff. The Reception staff were very friendly and helpful too. The location of the hotel is great for Ellesmere Port, Cheshire Oaks, Chester and even North Wales. Thank you. I highly recommend this hotel and I would happily stay again.
Disliked: Nothing. I enjoyed my stay very much.

Disappointing

Good

Very good

Liked: Decent enough .served its purpose.rooms very good size. Parking free and place is easy to find.
Disliked: Staff rather perfunctory. Service ho hum.

Good

Exceptional

Good but could be great...

Liked: The large flat lawn is great for the kids to run around on, the play area keeps them entertained.The pool is family friendly as the kids have their own side to play on.
Disliked: The kids have to vacate the pool earlier than the adults which makes it difficult to get to in time when you have a busy day planned. It rushed us back from the zoo.The dinner service on the Saturday night was poor, wrongly charged, delays between food courses, main course plates not cleared for dessert, had to keep requesting cutlery, senior team didn't even seem apologetic. Mitch the waiter was the saving grace - he made sure things got resolved.