Very good

Liked: Location, facilities & appearance
Disliked: Disappointed to be told to pre book Spa treatments only to find on arrival there was a 20%discount for guests which we were not told about

Perfectly located for exploring Stratford,...

Liked: Great location and having access to the spa was perfect. The breakfast was exceptional.
Disliked: The heating in room didn’t work, it was warmer in the corridor.

Superb

Beautiful setting

Liked: Beautiful setting...room looked stunning with all the beams Food amazingVery spaciousFelt very grand
Disliked: Very noisy neighbours Could hear everythingUpstairs could hear their movementsAir con loudI understand it's an old building though

Good

Liked: It was a great location and service was good
Disliked: Buffet breakfast on Sunday, the food was lukewarm

Lovely hotel

Liked: The main building is impressive. The proximity to the town centre is good. Nice big rooms. Coffee and tea making facilities. Wonderful and helpful staff. Great breakfast.
Disliked: The bathroom was cold. The heated towel rail did nothing to take the edge off.Although the bar was a nice welcoming area, the choice of draught beers was very limited.No lift.

Exceptional

Reasonable hotel, but very uncomfortable...

Disliked: Despite drawing the problem to the attention of staff twice, our bedroom and bathroom were without heating for the whole of our visit. We were given a free-standing heater, which helped but did not solve the problem. A great disappointment since we were thinking of staying again in March with friends. Now we shall not do so.

Superb

Liked: Second time we have stayed a lovely hotel.
Disliked: No water pressure in our bathrooms showering was a challenge