Disappointed

Disliked: Firstly, I pay the hotel for the pools but he wasn't available.They don’t have make a reduction / discount in the price for that. Secondly, the last day for the breakfast, the employees take off the food before 11am. Thirdly,The last day, they had a lot of noise in the morning because of the construction / rebranding in the hotels. For my last sleep, it was a problem.

Very good

Disappointing stay due to renovations...

Liked: Location was very centralBed and pillows were good
Disliked: Given room close to the busy road junction so the noise was terrible at night. We booked a harbour view and was told wWere as full. Would have possibly had different experice. However, there is serious renovation at the hotel which we are unaware of. They started at 8am in the week. The corridor from reception to the elevators is not lit and it's dangerous at night. Coming out of the elevator on our last morning our exit was blocked by large delivery of mattresses. It was chaos. The breakfast items were not restockedWe had to ask staff for items whilst looking at empty trays. There were at least 2 managers and 5 staff but still couldn't cope with not many guestsIt was 930 and breakfast finished at 1030 so it was not at the end of service. Not good at all.

Disappointing

Liked: The location.
Disliked: The staff was really bad! Not welcoming.

Exceptional

I woke up with nice...

Liked: Toilet was ok! But nothing special, its worth the price
Disliked: It was very very dangerous dirty…

Pleasant

Passable

Passable

Liked: Reception staff are slow mentally and physically They had promised me a harbour view room will be considered but it was street view Glass of window is not clean they haven't cleaned it for long time