The room king size was spacious.

Disliked: 7th floor was burning with smoke smell - unbearable once you step out from elevator. Pewwwww.

We were very happy with our stay. Room was clean, though the mattresses could use an updating and would be nice if the rooms had mini bar fridges. I was concerned with the noise level since it is so close to the airport but was not an issue at all. Loved that the hotel is right next to the Galleria Mall and that we could just walk over and only a short drive to the First Niagara Center. Would definitely stay here again.

Liked: Perfect location right next door to the Galleria Mall and only a short drive to First Niagara Center.
Disliked: No bar fridge in the room.

The hotel was nice and close to where son was taking Bar Exam at Buffalo Convention Center. Could have really used a mini fridge for juices and power drinks for studying student.

Liked: Clean; friendly staff; quiet.
Disliked: No mini fridge; no continental breakfast.

The stay at this hotel was great! It was beautiful and the pool area was AWESOME!! The pool was large and very clean. Everyone was very friendly. Free breakfast was very good and they gave you plenty to eat. I would stay again at this hotel again in the beat of a heart!!

Liked: very nice

Very good

Bad

Exceptional

Good short stay.

Liked: The room was huge and spacious. The beds were comfortable. Pillows could have been better. In all everything I needed for a short trip. Decent breakfast included.
Disliked: The location was a bit far from everything. There was a nice mall behind the hotel, but was difficult to walk to because of the snow and cold.

Great location but facility needs...

Liked: The service was good.
Disliked: The facility needs an urgent facelift. It’s too run down.

Good

Harassed to the point I...

Disliked: Security useless towards correcting others children who were pushy disrespectful of others space and peace. My grandchildren were called fat cursing in pool with my 3 year old granddaughter. Kids cursed at me security states they were going to put them out. Am manager talked to us assured us we would be ok. Went to go swimming in am same people saying crap. Did not stay out second night nor was I charged for second night.

Passable

Passable

Liked: Front desk clerk was very helpful
Disliked: Security guard was very rude