LUME Boutique Hotel Autograph Collection Guest Reviews
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Emme Mon, 6 January 2025
Great hotel overall and would...
Liked: Lovely property with friendly and welcoming staff. Modern and classy vibe. Rooms are clean and nicely designed and a good size, especially the bathroom.
Disliked: Good location for being walking distance to the main station and the old town area, however, it's essentially a stone's throw from the red light district so just beware when planning walking routes as a female.
Rafael Mon, 6 January 2025
Exceptional
Liked: location
Chaitanya Sun, 5 January 2025
Superb
Andre Fri, 3 January 2025
Exceptional
Colin Thu, 2 January 2025
I wanted a comfyquiet place...
Liked: Lovely room with a big comfy bed, very peaceful.
Disliked: Everything was great
David Mon, 30 December 2024
Good location, horrible Wi-Fi
Liked: Excellent location close to old center and train station.Great restoration of the old building and nice cozy decoration.Very well equiped sauna room.
Disliked: Terrible Wi-Fi!! It would take a long time to connect and then it disconnected constantly!!Improbable breakfast with higher quality fresh meats and products.Flat and very soft pillows.Airconditioning/heat machine in the room would make noise off.Smart TV would be appreciated in this style hotel.
Niko Sun, 29 December 2024
Good Location
Liked: The location is very convenient to train station and Hauptwache. The hotel staff members were very friendly and helpful.
Disliked: The hotel provided all the basic amenities, and my very short stay was comfortable, though nothing stood out as exceptional. The overall experience did not justify the pricing.
Drinka Fri, 27 December 2024
Excellent location, comfortable apartment, good...
Liked: Excellent location and good support for keeping luggage while waiting for room preparation and till flight. Good system for room temperature managing. Very good room, comfortable and clean.
Disliked: At arrival, received info that hotel make reservation at your credit card for 50 Eur per day, no matter are you interested to use some services or not. Since I stay for 4 days, 200 Eur was blocked from my card and then after payment I had to wait several days for deblocking, since deblocking was not immediate after payment. So, if you want to stay e.g. 10 days you have to assure reservation for 500 Eur. This information should be available at the hotel site or at the booking note. I travel a lot and it is very unusual request (for me it is the first time that some hotel requested something like that) so should be noted for travelers who plan to stay for a longer period. It is the matter of principle and clear transparency of hotel offer and requirements.
Janine Wed, 25 December 2024
Great stay in Frankfurt. Close...
Liked: Location, little noise, roomy for a European hotel!!
Disliked: Steps at entrance due to heavy luggage.
Mohammadreza Wed, 18 December 2024
Superb
Liked: it was as expected, except for the Wi-Fi and data coverage.
Disliked: The Wi-Fi was the worst quality I have ever experienced anywhere, making connecting extremely difficult. Additionally, there was no mobile data coverage available in my ground-floor room. The hotel must improve the quality of its Wi-Fi.