Exceptional

Liked: We had a great time, friendly staff, super clean room, excellent location, everything was perfect.
Disliked: None.

Superb

Liked: We loved the location of the hotel next to Bryant Park and a great coffee shop! Times Square, although I am not a fan, is one block over which is especially convenient if you are going to see an amazing broadway show. The staff is super friendly and very helpful! We were able to walk to all landmarks in Manhattan. The kids loved the breakfast buffet. Overall a great stay for our first visit to NYC.

Perfect stay for Mother’s Day!

Liked: A great hotel, lovely staff, fantastic location… couldn’t be better. I will definitely stay here again. Highly recommend

Fab!

Liked: Great hotel in a great location. Room is of a decent size, with a comfy bed and cleaned every day. Staff are very friendly. Won't hesitate staying here again if I'm back in New York.

We enjoyed every second.

Liked: The location was perfect but it was still quiet.The room was very comfortable and clean.The staff were very friendly and good to my daughter We all loved Alina the robot butler
Disliked: I was extremely impressed with everything

Exceptional

Liked: The room was clean, as well as the bathroom, staff was very nice and helpful.

Superb

Liked: Luma is a boutique hotel that is well positioned to all main tourist spots and transport hubs. Hospitality and service was exceptional. A great place to stay.
Disliked: NA

Exceptional

Liked: Really nice staff. Great location.

Exceptional

Liked: Everything - amenities, staff, proximity to subway, groceries, restaurants and shopping areas
Disliked: Nothing