LUMA Hotel - Times Square Guest Reviews
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Luciano Sun, 2 March 2025
Superb
Leon Sat, 1 March 2025
Fantastic stay
Liked: Great location next to Times Square. Brilliant staff, welcoming and helpful. Great size room for the 3 of us, 2 king beds were perfect. Nice bathroom and shower.
Disliked: Noisy cleaning staff in the morning
Emma Tue, 25 February 2025
Exceptional
Charles Mon, 24 February 2025
Superb
Hugo Mon, 24 February 2025
Superb
Liked: Upscale Hotel, quite new and very well thought from a functional perspective. Very well located and with friendly staf. Recommend also the restaurant downstairs.
Disliked: The room is on the small side, but I guess that is NY in a nutshell. Also there is no real communal spaces.
Tatiana Mon, 24 February 2025
Superb
Luana Sun, 23 February 2025
Exceptional
Gordon Sun, 23 February 2025
The perfect bolt hole for...
Liked: It was the perfect location for us. Close enough to the bright lights of Times Square in one direction but also close to the chilled vibe in Bryant Park. Excellent transport links close by, including a very short walk to Grand Central. It made it the perfect base for sightseeing. Rooms were very spacious, clean, well dressed and decorated. Staff very friendly and helpful.
Disliked: Nothing about the hotel was negative for us
Christina Sun, 23 February 2025
Excellent, would highly recommend.
Liked: Clean, comfortable room, excellent location, no daily new York charge. Room extras as standard e.g. hair drier and coffee facilities.
Disliked: Could have been given a bottle of free water each day not just the first day.
Heba Fri, 21 February 2025
Need my refund
Disliked: They took 450 USD from my credit card And they promised to refund it And still no refund from 7 th of February Totally disappointed