Exceptional

Exceptional

Very poor

Disliked: Advertised room was not what was provided. Disappointed that we booked and paid for a strip view room and were not given this.

Poorly disclosed pricing

Liked: Nice suite. Quiet pool for the signature towers
Disliked: Annoyed by the very high cleaning fee hidden in the small print

Exceptional

Liked: I liked the valet parking and the security of the hotel. The location was good, and the room was clean and comfortable.
Disliked: I didn't like that since I didn't book directly with the hotel. I didn't get housekeeping (I used booking.com)we found out later you have to request housekeeping through an outside company with booking.com they came 2 days later took the trash made the bed and didn't clean the room,we were told Expedia does the same thing with housekeeping since those are secondary bookings, but other then that everything was good. I would definitely stay there again.

Fantastic quality of room, outstanding...

Liked: The overall quality of the room was superb and first-class! The customer service was top-notch. I had a wonderful experience!
Disliked: N/A

Nice comfortable suite felt like...

Liked: I liked the location, only a cpl blks from the strip. Enjoyed the floor to ceiling window view. Big tub. Microwave works great.
Disliked: Wish the jets in the tub would’ve been working during our stay. Other than that, very nice property. Would consider staying again. Very nice host.

I experienced a sense of...

Liked: The images they've shared don't depict the same room, leading to a sense of disappointment on my part. I conveyed this to the property manager, but instead of offering an apology, they responded in an argumentative manner. It would be wise for them to update the photos in order to accurately represent their accommodations. Despite bringing up the issue with both the property management and the booking platform, the misleading images remain unchanged. Unless you specifically need a two-burner electric stove and don't mind extensive walking distances, it's advisable to avoid this place. Opt for a conventional hotel where the pictures align with the actual rooms, without imposing exorbitant cleaning fees. I anticipate they may respond with a counterargument, but until they rectify their website and update the images, caution is advised.
Disliked: I recommend steering clear of renting from this property manager. It seems they manage other units, possibly operating under the name Lucky Gem. I could have saved quite a bit of money, on the strip, with a view of the strip in a regular hotel.

Very good