Lucky Gem Penthouse & Luxury Suites at Signature Resort Balcony Strip View 1607 Guest Reviews
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Write a review
Deborah Sat, 12 October 2024
Very convenient, comfortable, clean and...
Liked: The location was great. Sometimes it’s nice to now have to go through a casino lobby to get outside. Issues with the room were sorted quickly though the staff at the front desk were unable to assist us with anything as the condo is private and not connected to MGM management. Front desk woman was not just unhelpful she was unpleasant. Lots and plenty of clean towels. Lots and plenty of toiletries and hot water.NO RESORT FEE !!!!!!Quiet room. Very Comfy bed.
Disliked: The room was clean but clearly dated. Slow drain of bathroom sink. Pointed out to manager who offered to come and sort it out asap. We got two Coffee pods and then could not purchase more anywhere. We thought it would be nice to have a table and chairs on the balcony to enjoy the view. We only had one wine glass. Others were available. You see these issues are so small and overall the condo was a pleasure.
Daniel Mon, 30 September 2024
Get a place in a...
Liked: The property was very nice as far as the staff and valet and what not..
Disliked: The only thing that was misleading about the place is there is not a bedroom. In Las Vegas you call it a bedroom if there is a living area separate from the room you sleep in. This is a studio suite at best, shame on youAlso it said pay at the property which was the plan and the option I chose, not place a reservation and 3 minutes after that it will be attempted on your card.That was extremely dissatisfactory in my opinion.
Chasen Wed, 18 September 2024
Exceptional
David Wed, 21 August 2024
Exceptional
Dinh Mon, 29 July 2024
Bad
Jason Sat, 27 July 2024
We'll be returning, for sure!!
Liked: Easy walking access to the MGM casino, the Grand Pool, and anywhere else via quick and easy rideshares. Free valet parking and the balcony were both a huge plus for us.The room was exceptionally clean and laid out well. Comfortable bed with nice pillows.The hotel staff (valet and front desk) were very pleasant.It's pretty quiet as well (for Vegas).
Disliked: Although we were aware of no maid service during the stay, the garbage collected quickly, and we ran out of clean towels (only because we didn't manage them very well). Although we checked with housekeeping and the property manager, we were unsuccessful in getting any extras, but ultimately, we found an extra set in a cabinet, so we made it through without issue. The 16th floor ice machine didn't work, but it was only a very, very minor inconvenience.Not sure the thermostat actually controls the unit, as we had it set very cold, but the room generally was warmer than we liked. Although it was over 100⁰ outside for most of our stay, so it was not unexpected.
Sabian Fri, 14 June 2024
Comfortable, great location, great owner.
Liked: Location and the comfort. The owner helped drastically with an error on booking.com’s end.
Disliked: Was a little dated and the room wasn’t as clean as it should have been for the price.
Ramon Wed, 5 June 2024
Bad
Janet Mon, 15 April 2024
Thank you for allowing me...
Liked: It was very close to the strip
Disliked: I have no complaints at all
Martha Sun, 14 April 2024
Traveled with my little family....
Liked: We love the spa tub. We didn’t even have to leave our room at all after a long day on the strip.
Disliked: Nothing. Everything was perfect.