Lucky Gem Penthouse & Luxury Suites at Signature Resort Balcony Strip View 1607, Las Vegas

Lucky Gem Penthouse & Luxury Suites at Signature Resort Balcony Strip View 1607 Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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Exceptional

Enjoyable and relaxing.

Liked: Liked everything about it. Perfect location, easy access to anything and anywhere.
Disliked: The bed had major “dips” in it where you sink into bed and the pillows were very thick and kinked our necks.

Exceptional

Liked: The room is very spacious and clean. We had a great view of the fireworks for New Years Eve. Our patio faces the strip. The front desk, concierge, and valley are all polite and helpful.
Disliked: The valet closes our gets full very early. It puts you parking in the garage at the MGM, and the walk is a little far. Luckily, we were in tower one this time, so it's not as bad as when we stayed in tower 3. They do validate for the parking when this happens.

Exceptional

Very convenient, comfortable, clean and...

Liked: The location was great. Sometimes it’s nice to now have to go through a casino lobby to get outside. Issues with the room were sorted quickly though the staff at the front desk were unable to assist us with anything as the condo is private and not connected to MGM management. Front desk woman was not just unhelpful she was unpleasant. Lots and plenty of clean towels. Lots and plenty of toiletries and hot water.NO RESORT FEE !!!!!!Quiet room. Very Comfy bed.
Disliked: The room was clean but clearly dated. Slow drain of bathroom sink. Pointed out to manager who offered to come and sort it out asap. We got two Coffee pods and then could not purchase more anywhere. We thought it would be nice to have a table and chairs on the balcony to enjoy the view. We only had one wine glass. Others were available. You see these issues are so small and overall the condo was a pleasure.

Get a place in a...

Liked: The property was very nice as far as the staff and valet and what not..
Disliked: The only thing that was misleading about the place is there is not a bedroom. In Las Vegas you call it a bedroom if there is a living area separate from the room you sleep in. This is a studio suite at best, shame on youAlso it said pay at the property which was the plan and the option I chose, not place a reservation and 3 minutes after that it will be attempted on your card.That was extremely dissatisfactory in my opinion.