Great get away but needed...

Liked: It was a great get away for couples
Disliked: There was no one to greet us. There was no option to have dinner at the property. We even had to empty the pool cleaner a few times so it was clean enough to swim in. The breakfast which was included was very basic. Could have done with a bit of tlc with cobwebs Maybe a box of tissues. Maybe even a clean up around the property knowing they were expecting guests

Unsafe

Liked: ,.. nothing it was the most Discusting run down place
Disliked: The police where involvement I called them as I was attacked by the maitence Man barged into my room and screaming at me and my service dog and threw my stuff on the ground outside because I make a complaint about no coverings on the bathroom window and the world could see in and the bedroom … they canceled my booking and treated me horrible and the assult and abuse was uncalled for it terrifying … I called the police as I didn’t feel safe after the maitence man attacked me with abuse and barged into my room unannounced yelling and screaming and Also threw my things to the ground - they still have not given me a refund bookings .com or the owner … no covering on the bathroom window so if you showing the whole world can see in also the bedroom… terrible experience on making a complaint then assulted and abused by the maitence man … police officers called

Good

Peaceful and comfortable

Liked: Views, gardens
Disliked: Bathroom felt a bit tired and worn

Brilliant

Liked: The grounds and views are magnificent loved the accommodation and restaurant.

We stayed there for our...

Liked: Set in an awesome location. Serene surrounding and peaceful at mnight. Stunning views from the chalets.
Disliked: Could not find the Light switches in the main bedroom. Noise from the fridge at night

Who could resist a spa...

Liked: We arrived past check in time but they left instructions for how to find the room. The loft bedroom and cathedral ceiling are really special and everything was clean and comfortable. Very cosy too in the cold mountains. The complimentary breakfast, although not technically continental, had coffee and cereal and was adorable and a really lovely touch.
Disliked: There was no info pack in the room so we were unsure of the wifi or what the checkout procedure was?

Exceptional

Anniversary stay

Liked: Spa was nice. Chalet was nice. Great location.
Disliked: Breakfast was a little disappointing