Lux spot in center of...

Liked: Great gym
Disliked: Pool was closed Sunday afternoon. Buffet was $50pp not includung drinks, was terrible. Worst I've ever seen.

Exceptional

Liked: Great hotel customer service could have been better
Disliked: No microwaves available and I'm on a strict diet

Very good

Great Amenities in a Classy...

Liked: Amenities and StaffHistoric
Disliked: Location. Downtown LA is dirty and feels unsafe.The Gym was disappointing.

Passable

Terrible stay and bathroom confition....

Liked: swimming pool was good.
Disliked: First, LAAC Hotel didn’t give us the room type we booked (booked double queen and got king with no room to switch) but still charged higher price of double queen room. Toilet was leaking whole night - couldn’t fall asleep with the noise. outlet not working in bathroom, not able to dry hair. neighbor too noisy fighting till 3am and no room to switch. Alarm rang at 6am in both rooms booked with no set up. The worst was hotel manager didn’t respond to any email or call back to discuss the terrible stay after many attempts, even with booking.com contacting. I’m not sure why this hotel shows 4 stars and showing the first on booking.com when you search for hotels in LA, it’s definitely not worth the money and very frustrating experience. The issues we experienced are still not resolved and communicated. Definitely not recommending it.

An amazing location with incredibly...

Liked: The room was huge and incredibly clean - the lounge bar was quiet and comforting and the meals provided their delicious We had a wonderful stay

Exceptional

Very good