Lorenzo Hotel Dallas Tapestry Collection by Hilton Guest Reviews
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0.8 miles from Dallas centre |
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Danielle, W, visiting South Side Ballroom Dallas Fri, 5 April 2024
I don't like having to pay for parking.
Liked: Room decor.
Disliked: Paying for parking; no free breakfast.
Tyisha Sat, 12 April 2025
Exceptional
Krystal Mon, 7 April 2025
Passable
Steven Wed, 2 April 2025
Very good
Traonna Tue, 1 April 2025
Superb
Nijole Tue, 1 April 2025
Fun Atmosphere with Serious Service
Liked: The location was perfect - just outside downtown so the parking fee was much less expensive than the usual central downtown parking fees, yet still very convenient for everywhere we wanted to go. We enjoyed two tasty breakfasts in the hotel, as well as a late night snack - all were delicious and well-prepared. The beverages included cappuccinos, espressos, mochas, hot chocolate, and a full bar. All the staff were very friendly and helpful - you could tell they loved hanging out in this fun hotel. The decor is whimsical and artsy and we enjoyed discovering all the surprising fun art elements. We also appreciated receiving 2 free bottles of water every day of our stay. WiFi was good - we had a 2-hour FaceTime call with very little "freezing". Angela at the front desk checked in with us daily by text, and Jenifer in the restaurant was very friendly and accommodating. Overall we felt very well taken care of.
Disliked: Our room was on the freeway side and although we were on the 11th floor, some louder vehicles like motorcycles and trucks could be heard - that's why I pack my earplugs. The parking lot was outdoors - would have been nice to be parked in a covered garage, but that would probably be more expensive. Otherwise, we really enjoyed our stay and would choose to stay here again.
Todd Thu, 20 March 2025
Will stay elsewhere next time...
Liked: The ease of on and off the interstate
Disliked: Having to pay for parking. Stayed here once before and wasn’t charged for parking.
Victor Mon, 17 March 2025
Exceptional
Kendrick Mon, 3 March 2025
Exceptional
Coy Tue, 25 February 2025
Superb
Brad Fri, 21 February 2025
Wasn't able to sleep, so...
Liked: Food was good; breakfast was good. Staff was very friendly. I did have to wait 30 minutes for my room for the reservation to arrive, but that was no big deal.
Disliked: Three really bad issues with my stay. One, the road noise was really, really bad. It felt like my room was in the middle of the freeway. Two, the bed was extremely hard. Finally, the water pressure was probably the worst I have ever had in a hotel. Almost non-existent.