L'Orangerie du Château des Reynats Guest Reviews
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0.6 miles from Chancelade centre |
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Dorne Fri, 1 November 2024
A really nice place to...
Liked: The chateau is small, beautiful and well maintained. The annex with bedrooms is of a high standard. The evening dinner was, sincerely, a really special meal at a reasonable price. The staff were pleasant and professional. I would definitely stay again.
Disliked: there were no tea/coffee facilities in the room which is always a nice thing to have and this was missing for me, but the rest of the stay was faultless.
Suzanne Tue, 15 October 2024
Very pleasant stay and staff...
Liked: We have stayed before but not in the annex but disappointed with the booking.com description of the supérieur room as a garden view as w knew the property and did not expect to pay for a superior room with a view of the house next door .Also on booking it states all taxes and charges included in the price we paid but do not state that France and other européen countries you have tax sejour . We are aware of this tax as we live abroad but the booking website is very misleading stating all taxes and charges included in the price .
Disliked: That a supérieur room did not have coffee making facilities.
Sandy Sun, 6 October 2024
Exceptional
C_brr Wed, 11 September 2024
Very good
Wioleta Thu, 5 September 2024
Superb
Stefano Wed, 14 August 2024
Very good
Caroline Sun, 11 August 2024
Pleasant
Liked: The swimming pool area is beautiful
Disliked: We last stayed here for our honeymoon in 1997 and wanted to return with our daughters. This time our rooms were in the Orangerie which we found disappointing. There was no air conditioning, so it was difficult to sleep, plus there was no fridge or room safe. I had already paid for both rooms earlier in the year, but on arrival the receptionist disputed this but after about 10 minutes agreed that we had paid. However, when checking out, we had the fact they we had already paid disputed yet again by a different receptionist. This took around 10 minutes again to be resolved. They need a better system to log whether guests have pre-paid or not!
Florian Thu, 18 July 2024
Exceptional
Nadja Fri, 12 July 2024
Good
Hgrew Mon, 8 July 2024
Dont bother - avoid
Liked: The food in the main chateau was excellent and the staff were superb however the reception team and quality of bedrooms was incongruous to the catering offer and situation. What a shame as the dinner (not breakfast) was very good.
Disliked: The reception team on check out were rude and argumentative. There were ants in the room. the rooms are tired and not as photographed. We were on a two week break in the Bordeaux region and this was our only disappointing stay. Situated close to an industrial site.