Very good

Room was comfortable. The lobby...

Liked: The location was good and the grounds were beautiful.
Disliked: The staff could have been friendlier.

Terrible staff do not recommend

Liked: Room was very comfortable, comfortable beds
Disliked: The staff! The staff were terrible - so unkind, unhelpful and I have been charged twice for the incidentals charge so $100 in total which I still have not received back!

Not what I would have...

Liked: Nothing to be honest.
Disliked: My stay at this hotel was not a good one. The person who checked me in had an attitude and made minimal eye contact. Her statements were robotic and cold. The room’s bathroom was not clean and there was what presented to be mold on the wall. The pull out couch was filthy and had numerous stains. To wrap up this wonderful stay, my son and I were told that breakfast was not included in our stay. Overall disheartened stay , as we were there for a soccer game for my son.

Very good

Horrible don’t stay here

Disliked: There was loud music blasting all night. Informed management and they said it was “our fault” for not reporting it and refused to provide any reimbursement, vouchers or compensation to correct the situation.

Pleasant

Pretty standard fare, nothing fancy

Liked: It’s very close to Hofstra University, so quite convenient when visiting our son there. It’s very basic in terms of accommodation: has everything you need, and no more.
Disliked: The front desk configuration is awkward and the staff is kind of condescending. Also, they blare music at the entrance 24 hours a day and it was loud enough to keep me awake in my 7th floor room.

Very good