A tale of two floors:...

Liked: Decent location in Acton, between Acton Main Line station for Elizabeth Line and Acton Town for Circle, District and Piccadilly. Our room on the third floor, a double, was nice quality and recently done. Good bed, nice shower room. At the weekend, parking in the area is free and relatively easy.
Disliked: We were told the third floor rooms were all doubles so our two daughters, who were booked in a twin room, were given a room on the second floor. Not ideal in the first place in being so separated from us. Their room was ok but not the same quality as ours - a little shabby and in need of the same refurbishment with a curious lock which looked like it should be electronic but just used a key, and didn’t completely fill the hole in the door, leaving a gap at the edge.

Exceptional

Liked: First stuff were amazing very friendly the location was so good you have two underground station within 10 minute walk very good place to stay a really recommended
Disliked: Nothing

Great hotel, staff and atmosphere....

Liked: Staff, atmosphere, nice rooms.

Good location comfortable stay

Liked: Great location close to underground big supermarket nearby lots of places to eat reasonably priced
Disliked: room was hot

Average

Liked: It was a good location near Ealing, we came for the Ealing half marathon so worked well for that.
Disliked: The remote control for the TV didn’t work, we asked to change the batteries and it still didn’t work. There was no kettle in the room and when we asked they said there wasn’t any available.

Very good

If you can pay more...

Liked: Staff were very pleasant and welcoming, extra pillow request was fulfilled quickly. Location is walking distance to at least 4 tube stations and amenities,
Disliked: Fit and finish and furnishings of the room and bathroom are poor - I think the toilet brush was years old and the seat was completely misaligned. We had a twin room but there was only 1 bedside table and it was not movable and was not usable by one of us. The fridge was either old or cheap and was very loud to the point it disturbed sleep and we had to turn it off. Room was very hot and opening windows lets in a lot of noise from the road, which is disturbing at night. TV connection was strange and would buffer often.

Exceptional

Liked: We stayed at this hotel during our recent trip to London, and it was the best budget-friendly option we found. The location is not too far from the city center, making it convenient to explore London without the high price tag of central hotels.For the price we paid, we were more than happy with the service and the accommodations. Everything was clean, comfortable, and just as expected. The staff was friendly and helpful, and we had a smooth and pleasant experience throughout our stay.

Very good