London Chigwell Prince Regent Hotel BW Signature Collection Guest Reviews
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Write a review
Sandra Sun, 3 November 2024
Enjoyed my stay, had a...
Liked: Bed was comfy,slept well,Breakfast was fantastic,free parking
Disliked: Room was too dark,no light on long mirror,I upgraded from standard to superior,there was no difference
Denis Sun, 3 November 2024
Very good
Tara Sat, 2 November 2024
Superb
Liked: It was great. Incredibly comfortable and accommodating.
Disliked: Nothing.
Deborah Sat, 2 November 2024
Rip off breakfast cost
Liked: The location is good and the room is nicely furnished
Disliked: I asked to pay for breakfast at the hotel reception but was told I had to pay in the restaurant. Even though the restaurant is just a few steps away from the reception desk, I was made to pay an extra £5 for breakfast which made absolutely no sense at all. This was my second time at the hotel and I was going to make it a regular stay, but because of the poor customer service at reception, I have decided not to go back.
James Sat, 2 November 2024
Good
Alison Fri, 1 November 2024
Superb
Liked: Great location Great breakfast
Disliked: Long walk from lifts to some rooms for people with mobility restrictions
Karan Fri, 1 November 2024
Difficult but got the job...
Liked: Location
Disliked: That they cancelled my room the day before I was getting married which I had booked months in advance and had no alternative to offer me so I had to take my sister in laws room instead.
Yetunde Fri, 1 November 2024
In all try to work...
Liked: We did not bother to go for breakfast because the lift was not working and I can’t access stairs with my elderly mother.
Disliked: My stay was very stressful, because the lifts is not working and I have my elderly mother with me which she can’t access stairs.Also the water temperature in the bathroom was not easy to control, we have to call front office to regulate it for us but still we only had a bath once. All these makes the stay very unpleasant.
David Wed, 30 October 2024
Basic run of mill chain...
Liked: Room good well decorated and furnished quiet. Kettle with supply of drinks - iron - good hairdryer. Shower a little awkward as just a fixed shower head made it hard to use shower gel without it being washed off immediately unless you turned off the water as size of it meant you couldn't avoid the spray. Is just outside the ulez zone (but don't turn round in the next street down which is with cameras if you have non-compliant car). Grounds were pleasant. Most of staff friendly.
Disliked: Size of the shower or at least not havign a flexi spray or moveable showerhead. Breakfast was just ordinary not value for the cost eggs were hard yolk insipid yellow overcooked cheap sausages no quality bread just cut slice ordinary stuff not really great choice certainy vastly inferior to other chains charging way less for their breakfast. Parking run by 3rd party not really great arrangement or clear what exactly you did on arrival ..I parked in road opposite which still has no restricted parking unlike rest of area around which mainly resident permit.
Nicholas Mon, 28 October 2024
Very good