Liked: Proximity to Hard Rock Live Venue and water taxi was nice.
Disliked: No availability of king size beds; toilet tissue holder was broken; positioning of light switches and trash cans inconvenient.

Superb

Liked: Great staff, rooms clean & comfortable. Tavern had delicious food & beautiful view & we loved the movie by the pool at night
Disliked: Not enough boats to/from the parks, long waits

Not worth price

Liked: Boat trip to parks
Disliked: Trash cans throughout always full and overflowing..restaurant in lobby wouldn’t allow takeout orders but could take drinks. Said we couldn’t be seated for 30 min but over half empty. Called for towels twice and finally got them from guy that brought our food to room.

Exceptional

Second time here - hope...

Liked: Location Great staff Bed and pillows How quiet it was
Disliked: Zilch

Superb

Universal resorts are all well...

Liked: Facilities, cleanliness & staff plus boats to the theme park from the hotel.
Disliked: All very good,

Superb

Passable

Nice hotel, won't stay again!

Liked: It was very convenient, the staff was very nice and helpful. Room was a nice size.it looks really nice inside and out. Valet was awesome.
Disliked: The bed sheets and pillows were dirty. The hotel is like a maze, So expect a lot of walking and getting lost. They also charged me twice for my stay. Pool furniture is very outdated and the pool towels that we recived had stains on them. It's not worth the price!