Liked: Proximity to Hard Rock Live Venue and water taxi was nice.
Disliked: No availability of king size beds; toilet tissue holder was broken; positioning of light switches and trash cans inconvenient.

A new favourite!

Liked: Room was well appointed, clean, and spacious. Very friendly staff, great resort theming, perfect location, rapid lifts, and an outstanding pool area. Overall a fantastic stay and Sapphire may have overtaken Royal Pacific as my favourite. Highly recommended.
Disliked: Very minor gripe about limited hot and cold grab and go options at New Dutch Trading Co. within the resort.

Exceptional

Exceptional

Superb

Nice hotel, but cold pool.

Liked: The rooms are clean and updated.
Disliked: The pool was much colder than it should be. I guess that they are trying to save money but cutting back on the heaters.

Exceptional

Exceptional

Excellent hotel with a great...

Liked: The water taxi option to universal city walk, and the parks is a big plus staying here. You go through security at the hotel dock which is also convenient. Rooms are large and clean.
Disliked: Room service took so long we had to call to cancel it as we were all falling asleep.

Good. The accomodation was fine...

Liked: The location and the size and temperature of the pool
Disliked: We found a pair of faded black men’s underpants in the wardrobe! The Dutch was very expensive for basic things. The bedroom was very small with an even smaller bathroom!