Good but not worth the...

Liked: Proximity to parks and water taxi
Disliked: Check in took so long we missed our early park hours. Unlimited express passes were not necessary when we were there as parks weren’t that busy

Very good

Exceptional

Liked: Everything!! The hotel is gorgeous, the rooms were lovely, the water taxi is a great novelty, the breakfast buffet was really good and the hotel lobby scent is something I wish they sold.
Disliked: The air con was quite loud, however, I am an exceptionally light sleeper and my daughter and my husband had no problems getting to sleep.

Exceptional

Convenient & decent place to...

Liked: Proximity to the Universal Parks and attractions. Came for Universal Studios parks and Horror nights. Room was on the 1st floor by the pool with no views. Hotel was totally booked so understood that. Wasn't too bad being at the end of the hall for less overall traffic.
Disliked: The day of check out was a Monday morning. Our other part of our party left their room for an early flight around 4Am. I am not sure what time they started cleaning the room and other people were leaving but doors were slamming from very early in the morning and there was a lot of noise when we were trying to sleep. Then around 10Am staff started knocking on the door multiple times while we had the do not disturb card on the door. Had multiple calls from front desk back to back after left the room. A bit aggressive lol. Other than Monday morning the stay was good. Good for families.

Comfortable, perfect location and front...

Liked: Beautiful rooms, clean and well appointed. Staff helpful. Front of line passes such a bonus. We've stayed here before and feel it is great value for money. Family of five in one room but with five front of line passes!! What's not to like!Great bonus is a Starbucks in the Foyer too! Perfectly located for the Halloween evenings. It doesn't take you long to walk a beautifully lit path back to the hotel.
Disliked: Zero. Great hotel.

Superb

Exceptional

Comfortable but expensive!

Liked: Nice rooms and good facilities
Disliked: 18% automatically added to everything, which made things more expensive to already inflated prices :(