Overall the property has gone...

Liked: Location is good. Boat drivers were very entertaining.
Disliked: Property is run down. Definitely needs some TLC. Staff member at Sal’s was rude. Drinks and food went downhill.

Exceptional

The value was different than...

Liked: Proximity to the park and water taxi convenience
Disliked: Under construction/renovation at this time. We had trouble accessing the room during construction hours.

Very good

Perfect location for the parks...

Liked: Lovely atmosphere given it’s so close to the theme parks , if there wasn’t upgrading work going on this stay would have been perfect .
Disliked: Nothing really apart from the amount of work going on wasn’t explained properly before we booked . I would go back here however in a heart beat .

Good

Liked: location
Disliked: Extensive building work.

We love it

Liked: Convinced / clean
Disliked: Wish it had a restaurant like surfside

Beautiful place to stay, express...

Liked: Everything was fantastic, great to be able to return to the hotel on foot after being in the Universal theme parks.Great theming. Great facilities.
Disliked: Was unable to book a Bay view room via Booking.com, apparently this is something you have to organize through the hotel and being an international visitor, this wasn't clear unfortunately.

Exceptional