Liked: Very friendly, accommodating, professional people. Beautiful hotel. I thoroughly enjoyed my stay and will be back there again.
Disliked: Nothing.

Exceptional

We loved our stay.

Liked: The location was beautiful

Bad

Exceptional

It was beautiful- love the...

Liked: The location and views from our room were amazing. Most of the staff was very sweet and accommodating. The facilities are beautiful and comfortable. The beds are super comfortable.
Disliked: We woke up at 7am to the smell of weed. Someone in one of the rooms downstairs from us was smoking weed and it was going right into our room. I have 2 little kids. The service was sweet but extremely slow. It took us 1 hour (no exaggeration) to get our food from the restaurant. I called down to get my car from valet and when I got to the lobby 15 minutes later, they hadn’t even begun grabbing my car and it wasn’t that busy. In the lobby we were told to go outside to eat our outside food, which I understand. However there were many other groups in the lobby eating outside food who weren’t told to leave. While I understand this rule, I also believe that as guests of the hotel, we should be able to bring I. Outside food. Given how slow the service is at the restaurant, and the fact that’s there aren’t any other food options super close by, some leeway should be given and it should be consistent. I had to ask for a microwave in our room 3 times before getting one. I love this hotel, but given the expense of it, I do expect a higher level of service. I think the hotel just needed more employees. Knowing how busy it was going to be due to many events happening, the hotel should have hired more staff for the weekend- more valet, more dining staff, etc.. thank you.

Superb

Exceptional

Exceptional

Superb