Loews Chicago Hotel Guest Reviews
Write a review
0.6 miles from Chicago centre |
Write a review
Bonnie, Annapolis, visiting AMC River East 21 Sun, 26 February 2017
Liked: Staff was friendly and helpful.
Gabreal Sun, 3 November 2024
Exceptional
Liked: I loved everything. The staff was so attentive to my needs. The room and view was amazing. The location of the hotel is perfect I drove a car there, but never used it. I will definitely be booking again.
Disliked: I loved everything
Duncan Sat, 2 November 2024
Outstanding trip. Great hotel and...
Liked: Fantastic location
Disliked: No complaints
Keshia Thu, 31 October 2024
Exceptional
Liked: The view was amazing.
Disliked: No issues.
Pierre Tue, 29 October 2024
The most valuable thing about...
Liked: I liked the hotel, very well located, comfortable, clean and modern. Very well maintained.
Disliked: The hotel has multipurpose rooms integrated into the lobby, which causes crowds to generate noise and movement that affects the tranquility of guests. The reception staff is not trained in customer service, they are arrogant with guests. They are not clear when charging for services. The hotel was at full capacity, so they did not honor the booking upgrade.
Andrea Tue, 29 October 2024
Exceptional
Liked: Clean and great location
Disliked: Upon check in the girl gave our room to my brother in law. I thought checking a driver’s license would help to not have this problem
Mickaela Mon, 28 October 2024
Very good
Christine Mon, 28 October 2024
Very friendly staff, clean and...
Liked: Very clean, All staff were lovely, Arlene in concierge was a delight and very helpful with directions.
Disliked: Room was smaller than we thought considering it was a premium/ premier king.
Annie Sun, 27 October 2024
Fantastic stay… beautifully big room...
Liked: Atmosphere, location and facilities
Franz Sun, 27 October 2024
We were very happy.
Xhensila Sat, 26 October 2024
Exceptional