Was told that I would get a text when the room was available, waiting 2 hours with no communication. Finally went inside and the girl said that they were too busy to let us know room was available. lol no thanks!

Liked: Clean.
Disliked: Customer service.

Much needed relaxation and reset.

Exceptional

Good

Bad

Liked: Nothing
Disliked: The property was completely under coms and there’s no mention of this in the Booking app

Definitely some hiccups

Liked: Close distance to everything
Disliked: Went for spring break, pool was closed due to problems. Kept getting the run around as to when it was re opening ( suppose to be Friday and ended up being Sat) On our last day it finally opened and the kids got to go in before check out. Also hotel under construction. Which was ok to deal with, what I didn’t like was friday @ 10pm workers still working in the rooms and when me and my daughters ( teenagers )walked by they would stick their heads out and oggle and say stuff under their breath. That was very uncomfortable and creepy .

Was not satisfied with the...

Liked: Hotel was under construction was not easy getting to the lobby was told the grand national hotel was attached it was not you had to be shuttled to the hotel for a wedding.
Disliked: All the contruction

Very good

Superb

Superb

Liked: Did not eat breakfast at the Lodge. The Dinner restaurants were great.
Disliked: A lot of construction was in play and made it confusing to get around the Lodge