Superb

Liked: comfortable roomfriendly, helpful stafflovely decorgood food

Exceptional

Liked: Stunning period building, modernised to a high standard. High calibre staff, superb food, all set in a luxury relaxed environment.
Disliked: Faultless.

Very good

Great place to stay over,...

Liked: Everything from the warm welcome on arrival from Macy, a nice lunch enjoyed in the bar area at a window table on our arrival after a long journey getting there. Room comfy and clean, we were in the annexe room 18, beautiful shower room (good shower). Breakfast nice the next morning served by another helpful staff member Josh. Would definitely stay here again. Great kerb appeal and beautiful ambience inside.
Disliked: We wished the super comfy double bed was king size as the room was big enough to accommodate one, my husband is 6'1" and we just found it a bit snug as we're used to a king size bed at home.

Very good

Exceptional

Liked: The staff where very attentive, and polite with nothing too much
Disliked: More on my part , I took the option on a single bed thinking it was more than big enough but myself being 6'4 tall it was a tad small but that was my fault thinking a single bed would be big enough

A nice place to stay...

Liked: Nice hotel, restaurant and rooms.Breakfast was good.Location is central for Congleton.
Disliked: Bedroom was very warm even though I'd turned both radiators to zero.Breakfast wasn't as comprehensive as I'd had in cheaper places.

Exceptional

Hotel stays as they should...

Liked: Excellent service from the staff from start to finish and really made you feel welcome.Special mention for Josh who provided above and beyond customer service. Hotel was spotlessly clean and would highly recommend.
Disliked: Rooms were at times too hot and prefer a kettle as opposed to a machine.