Great stay and excellent location...

Liked: Clean and friendly staff
Disliked: Nothing to dislike

Great Value for Money -...

Liked: We absolutely loved the pool and the fact that pool towels were provided. The breakfast surpassed our expectations as each and every member of our party was well impressed. The hotel was easy to find, ample parking, helpful staff, comfortable rooms and very clean.
Disliked: We did request that our rooms be close together yet were given one of the first floor and one on the third. We also requested one room with one double bed and two singles and one room with a king sized bed. The rooms we received both had two double beds - neither one as requested - which meant that we re-organised our party to better suit the rooms. No explanation to this change was given and we were rather disappointed by the false advertising of the beds promised.

Very good

Exceptional

Comfy and welcoming

Liked: Met our needs, very friendly and helpful staff. Nice size rooms, comfy bed. Nice to have Spa facilities on site and included in the price. Had a room overlooking the race course which was good. Ate in the restaurant in the evening. Service was good and food was nice. Breakfast was lovely as was the Maitre D Calix.
Disliked: Balcony door didn’t close properly which amplified the overhead jets from Gatwick Airport. Did report it. Spa facilities not everything was open and working, pool steps broken (reported) and area not as well attended as could be e.g. no water or cups in the water cooler and towel return overflowing.

It was ok.

Liked: The cleanest and the pool area.
Disliked: On arrival we were offered a booking for breakfast but was not specially told it was non refundable. In the morning my daughter had a emergency that meant we had to return immediately without having breakfast. I asked to cancel the breakfast and was only then told it was non returnable.

Superb

Liked: Clean
Disliked: Cheap cutlery in the bar for meal. Sharp, square edges to knife so hurt my hand.

A lovely fun stay with...

Liked: The whole hotel was spotlessly clean. The staff were incredibly friendly, polite and attentive. Food and drink was excellent.
Disliked: The pool area is a bit tired and sadly was filled with children who were jumping in and running around using the jacuzzi.

Exceptional