Good

Liked: Bar and restaurant
Disliked: Rooms could do with an update

Lovely

Liked: Location
Disliked: Beer price lack of food choice on menu

Great

Liked: Location
Disliked: Beer expensive

Overall good stay at the...

Liked: Quiet comfortable rooms with all the amenties (shampoo, conditioner, body lotion) in environmentally gentle dispensers. Also appreciated having different choices of pillows (not just feather) and face cloths - both of which are not always easy to find in German hotels. Also have a good restaurant with lots of choices, which was very welcome after a long day. Restaurant staff were very kind and attentive.
Disliked: Other than the stadium, there were not a lot of other amenities close by. It's always good to check the game schedule, as I could imagine it would be a lot louder in the hotel on game night - thankfully, my stay was not one of them.The front desk staff were quite cold and unwelcoming - even though had different people when arriving and leaving - still had a very cool reception. This was a surprise as my experience with Hyatt reception is that they normally go out of their way to welcome guests. Perhaps some additional training could benefit the overall experience??

Good

Very good

Good location, great breakfast

Liked: Location is great when coming to see fotball, breakfast was excellent, the room was clean and spacious
Disliked: There was No access directly to the stadium, there is a door but its kept locked. It would be easy to add to the customer experience by providing a separate entrance for hotel quests to the stadium.

Exceptional

Exceptional