LHP Napoli Palace & SPA Guest Reviews
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4.3 miles from Naples centre |
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Valon Wed, 9 April 2025
Exceptional
Robert Wed, 26 March 2025
Very good
Liked: Staff is able to communicate well in English, the rooms are clean.
Disliked: For the price of 190 EUR per night and the fact that the name themselves a spa hotel I would expect at least sauna to be included into the price, but they wanted to charge us 35EUR per hour.The also helped me with the taxi service which proved to be ridiculously expensive and the driver charged me double the price, that was on the meter, explaining that he also needs to charge me for his journey back to the city. When I called the hotel reception for help with the issue they proved to be of no help.The breakfast was mediocre at least, I would expect far more for a 5* hotel and that price.So my advice is be careful to read the small print, what is included in the price and get yourselves a taxi on your own and make sure you know the price before hand.
Remus Sun, 16 March 2025
Perfect city break
Liked: The hotel was amazing, staff very helpful.(we needed a taxi to take us to Amalfi,reception lady did her best and we travelled with the best driver at a very good price after she tried 3 drivers.
Andreas Fri, 7 March 2025
Exceptional staff. Front desk, restaurant,...
Liked: Beautiful facility in perfect location for west side of the city.
Disliked: Nothing.
Joshua Tue, 4 March 2025
Great hotel
Liked: Staff were great, we unfortunately had to leave early but very impressed by the experience
Disliked: Better pillows
Hamid Sat, 1 March 2025
Good
Paula Mon, 24 February 2025
A Jem of a hotel...
Liked: Hotel was of a good standard, very friendly and helpful staff. There was a good variety of food at breakfast.
Disliked: The price of the spa was expensive for only 1 hour. Shame we couldn’t use the roof terrace during our visit as out of season but the weather was good.
Taiwo Sat, 22 February 2025
We had a great time
Liked: Very welcome and clean
Disliked: The ambience is amazing
Simone Sun, 16 February 2025
Very good
Simone Mon, 10 February 2025
Wonderful staff—very kind and helpful....