Exceptional

Exceptional

Lovely

Liked: Breakfast was very good. Lots of choice. We requested rooms near each other but they were quite far away!

Very diaappointing - in fact...

Liked: Nothing
Disliked: Room was awful. Furniture was from a jumble sale. Bathroom fittings broken and worn. Decor was terrible - dark red. We were not shown to our room by a member of staff - all very off-hand. Ambience very dreary. Breakfast mediocre for a hotel charging these prices. Grossly over-priced.!

Pleasant

Liked: Beds were comfy
Disliked: Breakfast didn't look great, so we chose not to eat there. Rooms dark and shower didn't work properly. Missing a bit of ambience..

A first class hotel in...

Liked: Superb location; beautiful building; fabulous breakfast; attentive and friendly staff.

Wonderful

Liked: Room, extremely comfortable. I liked the bedroom having its own door, separated away from hall and bathroom. Sadly, although hubbie had taken his trunks he wasn’t able to have time to use the free pool. Breakfast was generous, coffee lovely even if the coffee machine took some working out. The hotel was very interesting, we loved the history around it and beautiful furniture
Disliked: The black mould in bathroom and the limescale at the base of shower screen requires attention

Relaxing

Liked: Artistic
Disliked: Nothing

Historic hotel

Liked: The building exudes a sense of history while the facilities are modern. The pool in the spa was a significant bonus.It is as clean and comfortable as you would expect for a 5* hotel. The staff were very pleasant and helpful.
Disliked: Our stay did not start well as there was a workman in our room caulking the bath when we arrived. In his haste to leave the bath was not properly cleaned so we did it. The bath itself was quite slippery and a walk-in shower would have been a better option. The other issue was the key card not working when it came to using the spa first thing in the mornings.