Really convenient as base for...

Liked: Good gym facility. Great breakfast. Lobby coffee shop Close to bus for town centre and good parking
Disliked: Nothing

Very good

Pleasant

Liked: Room size and facilities in the room
Disliked: The bathroom sink was clogged

Not goid value for money.

Liked: The breakfast was really good and there was a nice variety, the restaurant team were good and also helpful; the food was tasty. The amenities were really good and we well appreciated the free water, tea and coffee.
Disliked: During the check-in the receptionist was unpleasant, I do not want to say the name. Plus our heating was not working, and a member of the staff placed a little heather and promised to give us complementary drinks, however when we went to reception to collect our vouchers, it was offered a 10% discount. Really disappointed.

Comfortable stay in a lovey...

Liked: Nice and spacious and clean with everything we needed. They were able to accommodate our request at no extra costs which was brilliant
Disliked: A little too far out of town but bus and taxis were easy to use

Disappointing

Liked: Choice at breakfast was quite good - although the scrambled egg was cold... Chosen for its location, which was very convenient.
Disliked: The mattress was too firm for me and sadly, it gave me back ache. The room was chilly - especially overnight. My husband tried to change the thermostat but was unable to alter the setting. There was no controlling the flow of people at breakfast - so people were criss-crossing the top of the stairs in both directions carrying hot drinks. This was because the only milk was attached to the cereal dispensing area. So if you wanted milk for tea after you'd poured it at the machine, you were obliged to either walk across the top of the stairs carrying hot liquid, or to go backwards to the cereals - against the flow of traffic.Also there was nowhere to dispose of the tea bags.And finally, because everything is self-service you have to keep leaving your table. Every time I did so, the table got cleared - clean unused cutlery all gone - had to keep getting more from other tables - just wasteful as I expect it all went into the washer whether it needed it or not. It particularly irritated me as the glass I used to dispose of my teabag disappeared while I was fetching a second cup, so I had to go fetch another glass and make that dirty as well. At the prices you charge, is it really too much to ask for waiter service with a pot of tea to the table ?Perhaps your over-zealous table clearer could deliver the pots of tea and jugs of milk? It would certainly reduce the endless coming and going between tables, which on the whole I did not find restful.

Very good

Very helpful staff and great...

Liked: Very inviting reception. Breakfast area was very clean. Good area next to a bus stop. Staff couldn’t have been more helpful
Disliked: Toilet stuck flushing all night

Very good