Even with the negative, would use again.

Liked: Very friendly staff.
Disliked: Not enough parking and for the price I think you should get breakfast.

Good

Liked: Very basic which was ok for what we needed. Bit of a walk into Newcastle. Chargeable car park but we allowed to leave it the next day whilst we went for a wander.

Superb

Exceptional

Very good

Lovely hotel lovely location pubs...

Liked: Very close to the bridge walk to city 20 minutes but lovely view walk and pubs across the bridge
Disliked: Very clean and friendly staff

Housekeeping needs improvement

Liked: It was easy to get to and staff were very nice.First impressions were very good. Lovely smelling and inviting reception.Beds were so so comfortable.Someone always available at reception.
Disliked: Our bathroom sink was blocked. Water ran so slow and drain stank when we used the sink.We were at a management course for 7 days and asked for the room cleaned each day. The first day was not cleaned when we got back after a long day. We left the card on the door. Thereafter, we had to keep asking at reception. The cleans were so basic. The amenities are very basic for a longer term visitor. A fridge in the room was really needed. Would have been happy to pay extra for an upgrade for a fridge. Hotel suited because of location and reputation. We now booked the other Leonardo for next weeks training. Hopefully it is better standard.

Pleasant

Nice one night away on...

Liked: Very clean, good location on the quayside. Very comfy bed !
Disliked: Although the room and bathroom were very clean it maybe needed a lick of paint as it looked tired in parts.

Superb

Liked: They gave us a room with a view of the river, if you dont ask, you don't get! Complimentary flavoured water at reception & plenty of space to chill out.
Disliked: N/A