I had a nice time here; the staff was very nice - the girls on the check in desk made you feel very welcome. Room was clean and had tea, coffee, TV, hairdryer and a ironing board and iron. I would come back here again.

Liked: Very nice, clean room; had everything that you needed for your stay.
Disliked: Did not sell Foster's Lager.

Very good

Excellent customer service - lovely...

Liked: Nice and clean
Disliked: Child bed didn’t have railingsShower didn’t have detachable arm

Exceptional

Liked: Everything !!! As always an absolutely fantastic stay. 1 minute walk from east croydon station and into the centre. Lovely spacious room with a nice bath. The staff are absolutely AMAZING. always ...always make me feel so welcome. And happy to help with anything. I would highly recommend. My number one hotel when in croydon. Thank you all :)
Disliked: Nothing !

Pleasant

Liked: I had got the checking dates wrong. However, staff was able to change the booking so i can stay.
Disliked: Due to hidden disability I needed a quiet room.The last night, the noise kept me up, was dizzy the next morning as I was suddenly woken by noise. It was reported. Spoke to the lovely manager, and she gave me 2 options one I could have a late check out or get 50% of stay. As I was already packed and ready to leave, I chose 50% off my stay. This has not happened.

Superb

Exceptional

Bad

Good Hotel and very friendly...

Liked: Location and cleanliness
Disliked: No Lights in the passage of the room

perfect hotel and in the...

Liked: the bed was HUGE!! i love that and very comfortable. my room was very quiet and i was on the top floor (12th). my room was upgraded on arrival which i really appreciate and the room was spacious and had complimentary items in the fridge. breakfast had a wide variety and it was tasty too. very accessible, staff were welcoming and friendly and the car park was not too far of a walk
Disliked: no shower cap in the bathroom