Liked: Clean room with all we needed.
Disliked: The smart screen TV was lit up all night. When we put it off it was back on again in a short while. This resulted in a very disturbed night's sleep.

Exceptional

Very good

Great location for what Chester...

Liked: Location
Disliked: The breakfast sitting was chaos not enough tables or food. Queues for food and drinks which meant while you waited the food was getting cold. I had to sit a a table that wasn’t really suitable for me but felt obliged as it was busy and because of the queues. The allergies situation was also difficult for the staff as people ordered then moved away to a table where the staff could not easily locate them. The staff were working very hard and were lovely but for them the situation would have been worse. The Tuesday was much better and in less busy times it works but not when the hotel is busy.

Very good

Decent hotel but needs to...

Liked: Good location and good value
Disliked: No biscuits in room! Ridiculous.

Good

Liked: Nice location and staff helpful and friendly

Nice hotel in an excellent...

Liked: Position, cleanliness and staff
Disliked: Not being able to open the window in our room. Even with air con the room was stuffy.

Superb

Exceptional