Lovely hotel, but due to lack of staff, made our stay disappointing, which is a shame because for a 4 star hotel, this should not be the case. When asked, staff said there was a large function on and most of the staff were occupied there. This however doesn't help paying customers who expect a fair service.

Liked: Young waiter Nathan, in dining room - he was friendly and very efficient. Reception staff were nice. Rooms immaculate and beds very comfortable and cosy.
Disliked: Breakfast was disorganised; evening meal was sent back - part burnt or cold. This hotel didn't have enough staff to cope.

It was good overall

Liked: Location
Disliked: Car park charges

Good

Lovely hotel

Liked: The staff were very helpful and chatted, Lesley at breakfast some mornings was very sweet and chatted about our Christmas and family, it was a lovely atmosphere. All the staff said if there's anything we needed to let them know.
Disliked: The heating in the room wasn't great, cool air coming out of the aircon but there was a plug in electric heater that we used which did help a bit.

Very good

Superb

Very good

Superb

Liked: Room size and bed

Very good

Good