Lovely staff, breakfast buffet really...

Liked: Great location, makes you feel welcome rather than just a place to stay
Disliked: Rooms are basic but adequate and very clean and bed comfy

Brilliant hospitality in the heart...

Liked: The Leo House was fabulous, clean, comfortable and had impeccable service and fantastic breakfast buffets! The room was spotlessly clean and the location was perfect for getting about New York.
Disliked: Only slight negative was the room was very warm, understandable given the age of the building that the radiators were very hot and there was no way to temperature control except opening the window. But didn't affect our stay at all.

Nice, no frills visit to...

Liked: Great location close to Penn Station.
Disliked: The room had a safe but the safe wasn't fixed to the shelf. They have a policy of returning your room key at reception when you go out. Then you just say the room number on your return and they give you the key. Anybody could ask for any key number.

Pleasant

Exceptional

Pleasant

Liked: Breakfast was good.location is good.
Disliked: Shower is broken.right moment couldn't fix

Very good

Liked: The location, price, history and concept of the place.
Disliked: In my first room, they had cleaned the vents and there was black powder dust over every surfaceIn the bathroom. Room couldn't be changed until the following evening

I would stay again if...

Liked: Overall, decent price, great location, nice staff, comfy bed.
Disliked: Bathroom shower curtain didn't hang within the shower so that water poured onto the bathroom floor when the shower was on. Fixed this by putting a trashcan in the shower to hold the shower curtain in, but this has to be something that they are aware of, and I mentioned when I checked out. Also, there was no TV/cable or WIFI in my room, whereas there were such services on other floors. I was told that they were getting it fixed but it had been out "for some time." Sorry, but either get it fixed or tell your prospective guests that they won't have WIFI or TV. Internet/WIFI is pretty basic and expected, I think.

Exceptional