Lenox Hotel and Suites Guest Reviews
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1.3 miles from Buffalo centre |
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Lyssa, Hamilton, visiting Town Ballroom Fri, 8 November 2019
The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.
Liked: The customer service and look of the hotel.
Disliked: Nothing.
Amy, Erie, visiting Town Ballroom Tue, 21 May 2019
We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!
Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.
Joan, Deland, visiting Kleinhans Music Hall Tue, 10 June 2014
Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.
Simone Fri, 20 December 2024
Exceptional
Younghee Mon, 16 December 2024
Would come back to stay!
Liked: The bed was very comfy. Location was very good for us. The staff was very nice. Loved the hard wood floor.
Disliked: The water pressure in the sink was really bad, especially hot water - not running, almost just dripping. There was no hair dryer.
Stanislav Sat, 14 December 2024
Exceptional
Honey Sun, 8 December 2024
Passable
Liked: Very clean
Disliked: Room was extremely hot. Had an old laundry smell. Price was a bit high for being an outdated Hotel.
Ernest Fri, 6 December 2024
Very good
John Tue, 3 December 2024
For me it worked ok,...
Liked: Location, & Price
Disliked: Small rooms, noisy heater pipes, paper thin walls, small bathroom with a tub shower.
Natasha Mon, 2 December 2024
Other then the bed my...
Disliked: Bed was not comfortable it sunk in the middle a lot causing u to roll
Barbara Sat, 30 November 2024
I wish heating could be...
Liked: Good staff, charming shabby chic
Disliked: The heating system was extremely loud, continually woken up.
James Mon, 25 November 2024
good review
Liked: I'm an old guy and so I really like the older style of room and decor. what is especially important to me that the place is clean and undamaged I'm almost certainly the case. and of course a comfy bed. well done
Disliked: I had no complaints.
Susan Mon, 25 November 2024
Passable
Liked: The price and location.
Disliked: There was no wifi. Told the desk staff who claimed there was --but there wasn't. The hotel has a very strange layout--it is almost creepy.