The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.

Liked: The customer service and look of the hotel.
Disliked: Nothing.

We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!

Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.

Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.

Good

Very enjoyable

Liked: Room was spacious and clean
Disliked: Nothing

Good

Very nice wish more stuff...

Liked: Was surprised how nice and clean it was. One mattress comfy the other not good at all no support

Good

Exceptional

Pleasant stay great staff

Liked: Check in went well very friendly staff historic property in good condition
Disliked: Otis an older historic property which is why the soundproofing is not the best. Very noisy overnight which made it hard to sleep. Should of called front desk but did not wish I would have

Looks good from afar, far...

Liked: Vintage look
Disliked: The shower, the mattress, the noises made by the radiators, the difficulty with the TV.

For the price we paid...

Liked: Location
Disliked: Bed was lumpy no A/C water was cold not much parking lady at reception was very rude when asked how to get somewhere and didn’t really care to help rolling her eyes like we were bothering her…