Very good

Liked: Nice cosy hotel in Vieux Lyon and very conveniently located to reach the main sights of the city on foot. Friendly staff at check in. Hotel has a lot of character. Staff kindly upgraded me to a larger room.
Disliked: I would have preferred to have had water available in the room instead of having to go ask staff for it each time. Sometimes coming back there wasn't a staff member around or there was a wait. It would be a lot more convenient for guests if they could get the water as self service or have cleaning staff leave bottles for guests rather than having to go ask for it each time. Room could have perhaps needed a bit of updating and maintenance e.g spa bath didn't work and some of the bathroom fixtures starting to fall off the wall.

Great location and value for...

Liked: Great position. Lovely staff. Nice hotel. Well kept and clean.
Disliked: Nothing really.

Exceptional

Just lovely

Liked: Gorgeous room overlooking the river. Easy to get to via tram from the main station. Perfectly placed for seeing the main sites. And lots of lovely places to eat nearby.
Disliked: It was all perfect.

Very good

Liked: The position close to old tawnBreakfast
Disliked: Heating was very bad in November

Excellent small hotel tastefully renovated

Liked: Very nicely and tastefully renovated hotel in the centre of Lyon - I had a single room which was fine in terms of size and comfort. The winter garden is a lovely feature. Staff were very pleasant and helpful.
Disliked: The bedroom doors slam waking you up in the middle of the night when your neighbours come back. It’s a pity to renovate a hotel so well and forget a « detail » that has a negative impact on your guests stay.

Exceptional

Exceptional

Superb