Lauriston Hotel Guest Reviews
Write a review
Write a review
Susan S, Bristol, visiting The Playhouse Weston-Super-Mare Thu, 23 November 2023
Friendly staff; room so clean and food was very good.
Liked: Room very clean; food very good.
Disliked: Nothing.
John Fri, 27 December 2024
Exceptional
Liked: Helpful staff, nice dinner and breakfast, comfortable room , very convenient location, good value for money.
Disliked: Nothing.
Andrew Thu, 26 December 2024
It did the job, but...
Liked: Location perfect
Disliked: Dated. Water pressure in the shower and toilet was terrible.
Paul Tue, 24 December 2024
The best hotel I have...
Liked: The friendliness and helpful attitude from all the staff, how clean and tydy all areas of the hotel was and the breakfasts were excellent
Disliked: Nothing.
Paul Tue, 24 December 2024
Great Location First Class Staff
Liked: The staff at the hotel were amazing very friendly helpful and polite they are a credit to the hotel . i had a good size room with a view of the sea and pier . It was very cold out and windy but the heating was on in my room so it was very warm in the room which was excellent as a lot of places don't like having the heating on . The room was clean and the bed was comfy . The hotel has a small car park and was free so great bonus . The hotel is in the perfect location for the town center just a few minutes away .
Disliked: I asked for an early checking and said they would phone when my room was ready but they said it would be chargeable which i agreed when they did phone me to say my room was ready it was only 40 mins to check in and by the time i got there it was only 30 mins to the correct chick in time but still charged me £15 extra . I also did not have any HOT water for the duration of my stay due to heating water problems.if it was not for the excellent staff it could have dampened my weekend but they were lovely . i know faults can happen which i wouldn't mind so much but i think an email from the hotel would of been nice gesture at least . i would still return and stay again as everything else was spot on .
Alan Mon, 23 December 2024
Everything perfect, could not have...
Liked: Easy to find and easy parking, friendly staff and food good, room comfy and warm.
Disliked: Nothing
David Mon, 23 December 2024
Very good
Alison Sun, 22 December 2024
Wouldn’t go back due to...
Liked: Bed comfy and room clean although curtain hanging off rail and bathroom a bit scruffy
Disliked: Restaurant had no atmosphere we were not told that we had to order drinks from the bar service was very perfunctory food was tasty but no attention from serving staff
Alan Sun, 22 December 2024
Very good
Julianna Sun, 22 December 2024
Superb staff, very helpful, caters...
Liked: It is a welcoming place to stay, close to the sea front and shops. Rooms are Comfortable, very comfy nights sleep
Disliked: Some areas of the hotel are in need of repairs and a bit of TLC, there was a hole in the ceiling which was very noticeable in the hallway, wallpaper peeling off the walls, which made it look a tired building.
Linda Sun, 22 December 2024
Exceptional