I want to go again.

Liked: Everything just perfect. Wonderful atmosphere, incredibly friendly and helpful staff. Efficient. Food In restaurant in stunningly good. It’s a popular restaurant so book ahead.
Disliked: Nothing

Great :) my one year...

Liked: Nicely done, design is great, friendly and helping stuff
Disliked: Found hair in the room, not too much, but on the towels and in the bed(which is especially not cool)

Exceptional

Very good

Exceptional rooms and restaurant

Liked: Quiet, comfortable, classy and excellent staff
Disliked: A covered cycle parking area (for guests or employees).

Lovely hotel with potential

Liked: Very nice renovated rooms. Clean and comfy. Good shower amenities from Rituals. Good location away from busy city center. Ideal if you go to the Barclays arena for an event. Hotel staff was very kind and responsive BEFORE our stay, can’t say the same about after. Nice art in the corridors available for sale. Nice touch with the slippers to use in the room.
Disliked: Our room curtains would not seal and at 6am we had full blown sun in our eyes. When mentioned to hotel staff they were not aware. I can’t believe nobody so far commented on this. No coffee/tea facilities in the room where I read on reviews they some rooms even have a French press. It’s a small investment to make the stay pleasurable. Also no small refrigerator in the room. No airconditioning, but a ventilator was provided. Water pressure in the shower is a bit weak. Very costly breakfast. We forgot an item in the hotel and have reached out by different means immediately after we departure but received no feedback so far.

Exceptional

Superb

Lovely hotel on outskirts of...

Liked: Luxurious room very comfortable. Onsite parking. Great ambience in bar.
Disliked: Cost of food.