Landgoed Duin & Kruidberg Guest Reviews
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2.3 miles from Velsen Noord centre |
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Steven Sun, 5 January 2025
Beautiful
Liked: Beautiful estate in countryside, wonderful lake and gardens to stroll around. Most comfortable bed I have slept in.
Disliked: Nothing
Muhmds Fri, 3 January 2025
disappointing hotel stay
Liked: a magnificent palace has a lot of characteristics and history, and the scenery was great like a fairytale film. The room size was good, and there was a variety of options for breakfast.
Disliked: My initial experience unfortunately fell short of expectations. Arriving late on New Year's Eve, I encountered a language barrier with the receptionist which made it difficult to communicate my needs, particularly regarding my limited mobility due to recent Achilles surgery. I had specifically requested a room in the main building for easier access but was assigned one quite far away, and the lack of clear signage made navigating the property a challenge.While I understand the hotel may have been busy, the staff's response to my concerns was disappointing. I was simply told that no other rooms were available, without any effort to explore alternative solutions or offer assistance. Additionally, the presence of a mosquito in the room further detracted from my comfort.For future guests, I would suggest clearer signage throughout the property and perhaps a more proactive approach to addressing guest needs, especially those with mobility limitations.
Maria Fri, 3 January 2025
Exceptional
D.a. Thu, 2 January 2025
Very good
Andrii Tue, 31 December 2024
Exceptional
Karen Tue, 31 December 2024
Exceptional in every way. The...
Ryan Sat, 28 December 2024
Very good
Madalin-adelin Fri, 27 December 2024
Bad
Andriana Tue, 24 December 2024
The staff is friendly, it's...
Disliked: not a comfortable bed at all.Two beds were connected, another mattress was placed on top. And a hole was left in the middle.
Joyce Mon, 23 December 2024
Superb