Liked: The staff were super kind and helpful.

Awesome room. It showed a hot tub in our room but it wasn't. But I enjoy myself and my guests did also.

Liked: Food and bar drinks.
Disliked: Pool closed at 11 so my fiance didn't get to swim.

Very nice, clean and close to all events.

Passable

Exceptional

My stay was generally good

Liked: The staff at the reception that checked me in was exceptionally polite and friendly. Very professional.This time there were no issues with the elevators so kudos as I come here twice a year. Very clean . I was happy with my stay. I wish these rooms had microwaves. That is the down part of the rooms, no microwaves. The times we have traveled with all family members we find hotels with a microwave just to warm our food after the long events and in the winter when the weather is harsh

Good

Exceptional

Stressful at first. A little...

Liked: It was big and historic.
Disliked: The only thing i had a problem with was when i arrived just after midnight I had already paid my bill in full through Booking.com and the night shift staff said i didn’t pay and tried to recharge me on my card luckily i didn’t have enough funds on that card and we went back and forth showing receipts that said we’re not invoices at the bottom in small writing for some reason even though it was paid in full. Eventually they just put me in a room and said come see management in the AM who immediately said i had paid already and had no issues. Also the 75$ PER NIGHT WAS A LITTLE OUTRAGEOUS for incidentals, we could have spent that money in the town instead of the hotel holding all that. I think 50 and a card # on file would have been sufficient or 100 even.But yeah night shift needs a little more training on Booking.com reservations. I was truly embarrassed and the whole first night and morning i was stressed on me and my Wife’s 20th anniversary not knowing if something was screwed up or what. I spent the whole morning from midnight on till 5 on the phone with Booking. But my other 2 nights were great. Housekeeping isvery good the rooms were very Tidy. They deserve a raise. Also a convention with Anime people was starting on our last day and they were some wild looking chicks and dudes.

Exceptional

Liked: The location was great. The room was very clean and love all the little extras, raw sugar for my tea, stamp on the toilet paper roll, the little lavender spray for the pillows.
Disliked: it would be nice if the parking was included with the stay

Exceptional

Exceptional